Overview | Feature List
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Sigma Order Management provides unrivalled control over order fulfilment, scheduling and workflow. Its intuitive interface lets you raise, edit, track and monitor all aspects of the order process. All order data is constantly threaded through to the management information system, where decision makers receive Order Status Notifications and Production Progress reports in real time.
The creation of security groups among your users that have authority to give secure signoff to the production team, ensures that the right people are always in the loop and minimizes the potential for overbooking or insufficient stock levels. Additionally since this request and approval dialect is conducted in real-time, the customer receives the best possible service and your business receives the best possible turnaround time on all orders.
The Task system enables both sales staff and managers to create tasks for individual day to day activities. They can then set reminders to make sure these tasks are completed at predefined times or dates such as stock checks or delivery format checks.
Integration with Sigma Production Management provides decision makers with live intelligence on all the orders in the pipeline and their current stage; who is currently assigned to fulfil the work and when it is due to be completed. Further integration with Sigma Financial Tools means that once orders are marked as fulfilled, accurate invoicing can begin immediately.
Create new orders from existing contacts or straight from the opportunity section of Sigma CRM thanks to seamless integration.
Re-order, amend and administer all aspects of ordering information.
Pull real-time Order Reporting or set up order status notifications to receive periodic or progress based alerts.
Sales people and production staff have real time access to decision makers for secure order control.
Receive automatic status notifications straight to the management information dashboard.
Create future tasks such as call backs, stock checks, confirmations and delivery format check-ups.
Minimize the time between taking an order and beginning fulfilment. Integration with Sigma Production Management delivers real time notification once an order is confirmed. Integration with Sigma Human Resources provides immediate job assignment and workflow calculations.
Once the order is fulfilled, Sigma FT is seamlessly informed and invoices are sent out.
The Sigma Suite business application uses a centralised database shared by the Sigma CRM
, Sigma OM, Sigma FT, Sigma MIS and Sigma EC.
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