Our online CRM is the perfect environment in which to automate your sales process. Customer relationships within the CRM are enhanced and maintained outside of the sales process, which is why our web based CRM software is ideal for a small business and makes it easy to automate your customer care and objection management.

Sigma's CRM role starts from the prospecting stages where you are able to upload large batches of prospects via the standard excel .csv format. Alternatively you can route leads into the small business CRM software from predefined sources such as the forms on your web page or email surveys.

All communications from this point can be logged against your leads to create individual snap shots for all your relationships, available for reference at any point in the sales cycle. Aside from increasing the accuracy of sales forecasting, our small business crm software assists with reselling and cross selling. You can then track probability to see how your forecasts compare with real outcomes to constantly review your performance. Give your sales process the data it needs to grow alongside your customers by using Sigma. Unlike other online crm software, you get all the benefits of all the other modules you need with your hosted crm small business.

Small Business CRM Software

One of the many advantages a small business has when using Sigma web based CRM software is the integration with Sigma Order Management which allows the sales force to produce accurate quotes that don’t conflict with your ability to deliver, based on both time and availability of product or service. Once a customer sends back their order confirmation the order is then put into production where it is scheduled for an appropriate time for fulfilment.

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